Shipping & Exchanges
SHIPPING POLICY
Last Updated: January 28, 2026
Snapped Skin Bar, LLC ("we," "our," "us") is committed to delivering your skincare products quickly and safely. Please review the information below before placing your order.
ORDER PROCESSING TIME
All orders are processed within 2–4 business days (excluding weekends and holidays).
During high-volume periods, promotions, or product launches, processing times may be extended slightly. You will receive a confirmation email once your order has shipped.
SHIPPING METHODS & DELIVERY TIMES
We currently ship within the United States.
Estimated delivery times:
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Standard Shipping: 3–7 business days
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Expedited Shipping (if available): 2–3 business days
Delivery timeframes begin once your order has shipped, not when the order is placed.
SHIPPING RATES
We offer flat rate shipping for $10.98 and free shipping on all orders over $45.00.
Promotional free shipping offers may apply during select campaigns and subscriptions.
TRACKING INFORMATION
Once your order ships, you will receive a tracking number via email.
Please allow up to 24 hours for tracking updates to appear in the carrier system
.
INCORRECT ADDRESS POLICY
Customers are responsible for providing accurate shipping information.
Snapped Skin Bar is not responsible for:
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Orders shipped to incorrect addresses
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Failed delivery attempts due to address errors
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Packages marked delivered by the carrier
If a package is returned to us due to incorrect address entry, additional reshipping fees may apply.
LOST OR STOLEN PACKAGES
Snapped Skin Bar is not responsible for packages marked as delivered by the shipping carrier.
If your package is lost in transit, please contact us within 72 hours of the expected delivery date so we can assist with a carrier claim when applicable.
DAMAGED SHIPMENTS
If your order arrives damaged:
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Email us within 48 hours of delivery
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Include photos of the damaged item and packaging
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Provide your order number
📧 Contact: inquiries@snappedskinbar.com
Approved claims will be eligible for replacement.
SUBSCRIPTION SHIPPING
Subscription orders follow the same processing and shipping timelines.
Address updates must be completed before your next billing cycle to ensure proper delivery
.
HOLIDAY & DELAY NOTICE
Delivery times may be impacted by:
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Carrier delays
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Weather conditions
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Peak holiday seasons
Snapped Skin Bar is not responsible for carrier-related delays beyond our control.
INTERNATIONAL SHIPPING
At this time, we do not offer international shipping. This may change in the future.
CONTACT INFORMATION
For shipping questions or order support:
📧 inquiries@snappedskinbar.com
🌐 https://www.snappedskinbar.com
Snapped Skin Bar, LLC
REFUND & CANCELLATION POLICY
Last Updated: January 28, 2026
Snapped Skin Bar, LLC ("we," "our," "us") values transparency and customer satisfaction. Please review this policy carefully before completing your purchase.
By placing an order or enrolling in a subscription, you agree to the terms below.
ALL SALES POLICY
Due to the personal care and hygienic nature of skincare products:
➡️ All sales are final.
➡️ We do not accept returns or exchanges once an order has been processed.
This policy helps ensure product safety and quality for all customers.
DAMAGED OR DEFECTIVE ITEMS
If your order arrives damaged or defective, we will replace the item at no additional cost.
To qualify:
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Contact us within 48 hours of delivery
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Provide clear photos of the damaged product and packaging
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Include your order number
📧 Email: inquiries@snappedskinbar.com
Approved replacements will be shipped at no cost. Refunds are not issued for damaged items — replacement is provided instead.
INCORRECT SHIPPING ADDRESS
Customers are responsible for entering accurate shipping information at checkout.
Snapped Skin Bar is not responsible for:
-
Orders shipped to incorrect addresses
-
Packages marked delivered by the carrier
-
Lost or stolen packages after delivery confirmation
If a package is returned to us due to an address error, reshipping fees may apply.
SUBSCRIPTION CANCELLATION POLICY
If you are enrolled in a Snapped Skin Bar subscription (including BFF programs or recurring deliveries):
Cancellation Window
You may cancel or modify your subscription at least 24 hours before your next billing date to avoid being charged.
Cancellations requested after the billing cycle has processed will apply to the next renewal period.
How to Cancel
You may cancel your subscription by:
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Logging into your customer account dashboard
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Contacting us at inquiries@snappedskinbar.com
Once cancelled, no future charges will occur.
Subscription Refunds
Subscription payments are non-refundable once processed.
If an order has already shipped, it cannot be refunded or returned.
FAILED PAYMENTS
If a subscription payment fails:
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We may retry the charge automatically
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Your subscription may be paused until payment is successfully processed
You are responsible for maintaining valid payment information.
PROMOTIONS & DISCOUNT CODES
All promotional purchases are final.
Discount codes cannot be applied retroactively.
CHARGEBACK POLICY
Unauthorized chargebacks without contacting customer support may result in:
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Account suspension
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Loss of subscription access
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Order cancellation